When Things Fall Apart (in your business, that is)

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Are you ignoring the foundation of your business?

I hear this a lot.  "Well, I only have three clients, so I don't really need... a shopping cart or paypal or an online scheduler or a newsletter or whatever it may be.

Here is what happens, though.  When we fail to create a business foundation that we can grow into, one of two things will happen: 1. Our business won't grow or 2. Things will fall apart in short order and you won't be able to support your clients the way you would like to.

This is a big part of what I teach and coach my clients around, so I hate it love it when I have an opportunity to take my own advice.

A Tale of Things Falling Apart

About six months ago, I started losing phone numbers for clients.  I would have to spend 20 - 30 minutes before appointments desperately looking for phone numbers.  I would feel frazzled by the time I got on the call and felt just slightly fraudulent.

The funny thing about it was, I didn't do anything about it for a few months.  It got worse, and worse... until one day, I didn't have a number and had to contact a client via email a few minutes after our appointment should have begun, apologizing and asking for her phone number.

Not. Pretty.

My system at the time worked for my clients and my business for where I was at, however, it was not a system that I could easily scale (keeping information in my head just doesn't work for the number of people I work with now-- go figure?). I needed a way to keep information about current clients. (Consequently, I settled on Batchblue, in case you were wondering.)

I hadn't been thinking 3 or 4 steps ahead, as I teach my clients to do.

I went back to the drawing board and revisited all of my systems and processes.  Not from a "I should have these just because..." but asking the all-important question, "What will I want to have in place if I reach my targets in the coming year (you have targets, right??)?  Will my systems be able to support my clients, my business, and my sanity??"

Knowing where you want to take your business and creating systems that will support the business you INTEND to have sends a powerful message to the Universe and to the people you want to serve.

The message is that you are OPEN and READY for business, you know the POWER of what you have to offer, and you are GOING TO do what it takes to share your gifts with the World.

Look around your business.  Don't wait until things fall apart -- look forward with clear eyes and create the foundation of systems and support that will help you reach the people who need your wisdom, compassion, and talents.

Namasté to you, business yoginis!

15 comments

This is so true in all of life, not just business. I do believe this wholeheartedly and do my best to lean into it on a regular basis. When I buy into my own dreams, nothing can stop me.

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lisa mitchell Feb 1, 2011 02:32am

Nona, you are so right as usual. Ark! I know I need to do this. I know I am limiting myself. There's nothing like a little self contraction to quash a business before it's begun! Thank you for prickling me. This is the year to get my business in order. Warmth & Love, Lisa :-)

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sheri jasper Feb 4, 2011 02:12am

Great tips and so true! Thanks for the useful reminder!Prosper well doing what you love! sheri

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Christie {Abundant Self Care} Jan 31, 2011 05:17pm

This is timely for me as well. Working through my fears around money has been an important aspect of this - getting out of the lack mentality and one of abundance and freedom.

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@Lisa: I can't wait to see how this year unfolds for your business. Many blessings to you! @Sheri: Thanks for reading!

@Heather: Oh, how I feel your pain. :D A good system is such a beautiful thing. xoxo

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Your timing is of course, perfect! I was just looking at CRM products this weekend. I looked at Karma and now I'll be looking at BatchBlue. Did you look at KarmaCRM?

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Brilliant Nona, linking your foundation and forecast. It makes so much sense. Thanks for this excellent and timely message. Hxo

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Melanie Marx Jan 31, 2011 05:44pm

Just what I needed to hear Nona! It does send a powerful message to the Universe to have itall in place.And you are most definitely brilliant at building foundations.

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I'm just in the middle of evaluating CRM systems! Looks like SalesForce for us...

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oh thank you! i so needed to read this right now (as i desperately look for clientss info). taken to heart with a huge hunk of gratitude!

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I didn't look at Karma CRM, but I just took a look and it looks great!! XO.

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We are going to do so much of this in the Circle. :D xoxo

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Thanks so much for commenting Melanie -- it's like setting a huge intention to put it all in place. XO

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Letting go of fear is HUGE!!! It's nearly impossible to move forward without clearing away all that debris. I'm so excited for you, Christie! xoxo.n

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And this is one of the many, many reasons I love you, my friend. xoxo

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